Flintvale Care

care homes Birmingham, nursing home Kings Norton

Flintvale : Home / About us / Service user feedback

Service user feedback

Service user feed back

Service user feedback is invaluable for maintaining the high standards of care quality for which we strive. To facilitate a formal communication of likes and dislikes between residents, stafff and management a simple residents survey is optionally completed by service users.

Straightforward but extremely important questions are asked such as: 

Are you happy here? 

How do you feel today? 

Do you like the food? 

Are the staff pleasant to you? 

What do you like best about the home? 

From the answers given we can find out problems that residents might be experiencing with their care , and also their general level of happiness.  We can also learn what we are doing well and highlight the importance with staff of maintaining a certain aspect of our service.

 

 

Get more information today

Are you looking for a nursing home for yourself or a relative?
Please call 0121 451 3002 to arrange a guided tour of The Green Nursing Home or Highbury Nursing Home.